Refund Policy for Website and Application Design and Development Services:
ARSOFT is committed to providing high-quality software development services. To ensure a smooth and efficient process for both parties, we have established the following refund policy:
Initial Payment and Refund Period:
- 50% Initial Payment: If a project is initiated with a 50% upfront payment, and no refund request is made within one week of payment, ARSOFT will not be liable for a refund. This is due to the allocation of resources and scheduling of the project within this timeframe.
- Refund within First Week: If a project is canceled within the first week of the initial payment, a 50% refund of the initial payment will be processed.
Project Cancellation and Changes:
- Project Cancellation: Once development begins, cancellation of the project may result in non-refundable fees, as resources and time have been committed to the project.
- Design Changes: After a design is approved by the client, any subsequent changes may require additional fees, as it involves additional design and development effort.
- Custom Software and Large-Scale Projects: For custom software and large-scale projects, the same principles apply to design and development milestones.
Milestone Payments and Non-Refundability:
- Milestone Completion: Once a milestone is completed, any prepaid payments for that milestone are non-refundable.
- Subsequent Milestone Payments: In some cases, subsequent milestone payments may be required before proceeding to the next phase of the project.
Please note:
- Resource Allocation: ARSOFT allocates resources based on project timelines and commitments. Cancellations or significant changes after the initial week may impact the project timeline and resource allocation.
- Project Efficiency: Our refund policy is designed to ensure timely project completion and efficient resource utilization.
- Client Satisfaction: We strive to maintain high client satisfaction and will work collaboratively to address any concerns or issues that may arise during the project.
By understanding and agreeing to these terms along with any other contracts/proposals signed, you help us maintain a smooth and efficient workflow and deliver exceptional software solutions.
Refund Policy for UI/UX Design and Animation Services:
ARSOFT is committed to providing high-quality UI/UX design and animation services. To ensure a smooth and efficient process for both parties, we have established the following refund policy:
Initial Payment and Refund Period:
- 50% Initial Payment: If a project is initiated with a 50% upfront payment, and no refund request is made within one week of payment, ARSOFT will not be liable for a refund. This is due to the allocation of resources and scheduling of the project within this timeframe.
- Refund within First Week: If a project is canceled within the first week of the initial payment, a 50% refund of the initial payment will be processed.
Design Approval and Development:
- Design Approval: Once design concepts or wireframes are approved by the client, ARSOFT will proceed to the final development or integration phase.
- Post-Approval Changes: Any changes requested after the design approval stage may incur additional costs and extend the project timeline.
Milestone Payments and Non-Refundability:
- Milestone Completion: Once a milestone, such as design completion or animation delivery, is completed, any prepaid payments for that milestone are non-refundable.
- Subsequent Milestone Payments: In some cases, subsequent milestone payments may be required before proceeding to the next phase of the project.
Please note:
- Resource Allocation: ARSOFT allocates resources based on project timelines and commitments. Cancellations or significant changes after the initial week may impact the project timeline and resource allocation.
- Project Efficiency: Our refund policy is designed to ensure timely project completion and efficient resource utilization.
- Client Satisfaction: We strive to maintain high client satisfaction and will work collaboratively to address any concerns or issues that may arise during the project.
By understanding and agreeing to these terms along with any other contracts/proposals signed, you help us maintain a smooth and efficient workflow and deliver exceptional UI/UX design and animation solutions.
Refund Policy for Marketing and Social Media Management Services:
ARSOFT is committed to providing comprehensive marketing and social media management services. To ensure a smooth and efficient process for both parties, we have established the following refund policy:
Initial Quarterly Payment and Refund Period:
- Initial Quarterly Payment: If a quarterly plan is initiated with an upfront payment, and no refund request is made within one week of payment, ARSOFT will not be liable for a refund. This is due to the allocation of resources and the commencement of marketing activities, including competitor analysis and strategy development, within this timeframe.
- Refund within First Week: If a quarterly plan is canceled within the first week of the initial payment, a full refund of the initial payment will be processed.
Post-First Week Cancellation and Adjustments:
- Post-First Week Cancellation: After the first week, the initial quarterly payment becomes non-refundable. However, it can be adjusted towards future services or ongoing projects.
- Adjustment Terms: The adjustment of the initial payment towards future services will be based on the pricing of the new project and may not cover the full value of the initial payment.
Please note:
- Resource Allocation: ARSOFT allocates resources based on project timelines and commitments. Cancellations or significant changes after the first week may impact the project timeline and resource allocation.
- Service Delivery: Our refund policy is designed to ensure timely service delivery and efficient resource utilization.
- Client Satisfaction: We strive to maintain high client satisfaction and will work collaboratively to address any concerns or issues that may arise during the service period.
